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DJI Care Refresh+ extends your DJI Care Refresh by providing one more opportunity to replace your DJI product in one year. Enjoy longer-lasting and more comprehensive protection with DJI Care Refresh+.
DJI Care Refresh+ offers 1 replacement in one year. You can have your product replaced at a small additional cost - €49 if an accident occurs.
We'll replace your product if an accident occurs. Whether it's from water damage, collision, or any other reason. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.
DJI Care Refresh+'s replacement service has also been streamlined to let you skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your damaged drone.
DJI will cover shipping costs both ways anytime a product is sent back for replacement service. *
* DJI will cover shipping fees only in the country or region where DJI Care Refresh + was purchased.
Whenever you require technical support, DJI technical experts will provide VIP service to you, making your problem their first priority. Any time your product needs repairs or a replacement, your needs will be prioritized as a VIP customer.
*For DJI Care Refresh + service, please go to the Support page on DJI’s official website.